Chagee once launched a free custom cup sticker printing campaign, allowing users to upload images to create milk tea cup stickers. However, many fans used third-party tools to bypass the review process and printed photos of celebrities such as Zhang Linghe as cup stickers, sparking widespread discussion online. Recently, the official function for printing cup stickers was suddenly shut down, with the page displaying "Custom Fu Stickers Are Being Upgraded," catching many fans who had not yet printed their exclusive cup stickers off guard. Lawyers pointed out that unauthorized reproduction of photographic works carries infringement risks, and if used for dissemination, exchange, or sale, it clearly infringes on celebrities' portrait rights and photographers' copyrights. The brand may also bear joint liability for failing to establish an effective review mechanism. This article sorts out the entire incident and analyzes the legal issues and responsibilities of all parties involved. [more…]

Recently, employees at some Luckin Coffee stores, while debugging new label printing devices, unexpectedly discovered that the machines could connect to mobile phones to print photo album images. They then began printing funny memes and custom designs on takeout cups and aprons, drawing attention and enthusiasm from netizens. However, the good times did not last long. Management quickly issued a ban, requiring the label machines to be used only for printing order codes and expiration date strips, and asked employees to delete related social media posts. This "abstract label" uproar sparked by a cup of coffee not only reveals the potential of personalized service but also reflects the tension between standardized brand management and employee creativity. Front Street Coffee breaks down the whole story for you. [more…]

Luckin Coffee has partnered with the classic animated IP Tom and Jerry to launch an anniversary-edition mascarpone cheese raw-cheese latte and a series of merchandise, sparking an enthusiastic frenzy among young consumers. From cup sleeves and paper bags to stickers and badges, these designs full of childhood memories have inspired a wave of creative DIY makeovers among the public, with all kinds of handmade creations popping up on social platforms. In order to collect the full set of merchandise, many people have bought drinks multiple times without hesitation, and some have even rummaged through trash bins to pick up discarded paper bags. This article will take you through how this collaboration storm has turned young people into a "scrap-collecting army," and their unique obsession with coffee merchandise. [more…]

Luckin Coffee's recent collaboration with the claymation character Pingu has sparked considerable discussion. In the early stage of the campaign, consumers had to buy designated set meals or two cups of the new drink to get the merchandise, and many fans placed orders at full price or even stockpiled coffee coupons for this. However, not long after the campaign ended, Luckin released the same merchandise again with a lower threshold or even for free, leaving consumers who had bought at a high price earlier feeling dissatisfied. At the same time, employees reported on social platforms that the merchandise was selling poorly, with inventory piling up at some stores, and materials such as stickers even being discarded or given away. From the teaser phase to the rerun, this collaboration reflects the gap between a brand's marketing节奏 and consumers' expectations. [more…]

Starbucks is about to launch a co-branded collaboration with QQ, introducing two new drinks and a series of merchandise, with the most eye-catching being the return of limited-edition QQ Show. This news has sparked heated discussions on social platforms, with many netizens lamenting it as "tears of an era." This collaboration not only brings two new products, "Pineapple Lemon Energy Raw Coffee" and "Golden Drink Light Gold Raw Coffee," but will also use limited-edition ice cups and takeaway bags printed with QQ emoticons in stores, and stock various physical merchandise featuring QQ emoticon elements. For veteran netizens, the addition of limited-edition QQ Show fills this event with retro nostalgia, perhaps evoking long-buried youthful memories. Front Street Coffee will also continue to follow this collaboration closely, bringing the latest information to coffee enthusiasts. [more…]

At Manner stores, many regulars' reusable cups are covered in layer upon layer of sticker labels, looking just like suitcases covered in baggage tags—full of personality. These labels were originally a tool for staff to distinguish the needs of each cup's owner, but they have unexpectedly become "trophies" collected by some consumers. However, the labels are hard to peel off, leave residue, may damage the cup's coating, and can even breed bacteria and give off odors if left untreated for a long time, raising hygiene concerns. Whether prolonged contact with thermal paper material is healthy has also become a focus of discussion. This article will walk you through the controversy over Manner's reusable cup labels and explore the balance between personal expression and public hygiene. [more…]

More and more people are no longer content with just going to a café for coffee—they want to make it themselves at home. But faced with a dizzying array of equipment and coffee beans, beginners often don't know where to start. This article systematically lays out a complete approach to home coffee DIY: from choosing a grinder and brewing equipment, to judging the freshness and quality of coffee beans, to building up your brewing methods and coffee knowledge, helping you find the approach that suits you step by step and easily become a home barista. [more…]

Luckin Coffee has recently piloted a brand-new product label sticker at some of its stores in Guangzhou, Hangzhou, and other cities, replacing the original small blue label with a palm-sized label sheet and adding information such as calories and fat content to make it easier for consumers to understand the nutritional data of drinks. This change aligns with the current trend in the tea beverage industry of giving drinks a "product ID" and has won recognition from many users. However, Luckin employees are quite unhappy about it, arguing that the large label does not show the order notes they need most and instead slows down order fulfillment efficiency. This controversy over the label stickers reflects the difficult balancing act brands face between consumer demand and frontline operational efficiency. [more…]

In recent years, consumers' demand for personalized coffee has continued to rise, and many chain brands and independent cafés have rolled out customization options. Recently, netizens reported that Luckin Coffee has piloted a "drink DIY" menu in some stores, allowing customers to choose their milk base and even add extra milk or espresso. As soon as the news broke, Luckin fans cheered, "Roll it out nationwide, fast," while some employees worried that order volumes are already huge and that full rollout could leave them "run ragged." Meanwhile, on January 22, Luckin announced it had completed development of the core features of its HarmonyOS native app. Is this exploration of coffee customization a blessing or a burden? This article takes you through it. [more…]

On the fourth anniversary of the Raw Coconut Latte, Luckin Coffee chose to collaborate with stand-up comedy champion Fu Hang for a co-branded campaign and launched a new product, "Jelly Raw Coconut Latte." However, the co-branded stickers that had been highly anticipated unexpectedly fell flat—many customers returned them on the spot because they didn't recognize the person, didn't like him, or didn't know how to use them. When asked "Who is he?" by customers, staff even had a quick-witted reply: "He might be the founder of the Raw Coconut Latte." Why exactly did this collaboration flop? And how did the merchandise giveaway turn into staff members' "creative ways to clear inventory"? This article takes you through the whole story. [more…]

Christmas has just ended, and while most consumers are still basking in the warm festive atmosphere, Luckin Coffee's frontline employees have experienced what can only be described as a "Christmas calamity." The brand's limited-time Christmas perk—a co-branded sticker free with any drink purchase—was intended as a goodwill gesture to reward customers, but unexpectedly triggered a massive surge in orders across stores nationwide. Label printers kept churning out endless strips of labels, drink stickers and gift stickers became indistinguishable from one another, and on top of that, two new Christmas drinks with nearly identical recipes launched simultaneously, leaving already busy baristas overwhelmed. What kind of chain reaction did this 24-hour holiday campaign actually bring to store operations? This article recreates the real experiences of Luckin's workers on this particular Christmas. [more…]

Want to recreate an authentic Jamaican Blue Mountain-style coffee at home? This article provides a complete DIY coffee bean blending solution and walks you through the siphon brewing process in detail. From the ratio of ground coffee to purified water, to alcohol lamp heating, wooden spoon stirring, reflux extraction, and finally adding sugar cubes and creamer for seasoning, every step is illustrated with photos and text. It also incorporates Front Street Coffee's blending approach, helping you craft a rich, well-rounded Blue Mountain flavor even without authentic Blue Mountain beans. Whether you're a coffee novice or a seasoned enthusiast, this hands-on guide will help you get started easily and enjoy the pleasure of handmade coffee. [more…]

Luckin Coffee's recent collaboration with singer Tengger has officially launched, with "Coconut Joy Song," a birthday tribute to the Coconut Latte, playing on loop in stores, and the accompanying Tengger real-person meme stickers sparking a buying frenzy among fans. However, these stickers encountered an unexpected awkwardness in offline stores—many customers took their coffee and left the stickers in the pickup area, with one store accumulating as many as 20 unclaimed stickers in a single day. While fans are frantically ordering just to get the stickers, some consumers bluntly say they're "too cringe" or "don't know where to put them." Why has this collaboration merch received such polarizing reviews? This article will walk you through the whole story and discuss the gains and losses behind Luckin's collaboration strategy. [more…]

Luckin Coffee has teamed up with Disney's Zootopia 2 for a collaboration, launching limited-edition drinks, themed packaging, and merchandise, sparking a buying frenzy among fans. However, the themed stickers in the second wave of merchandise hide a clever design—what appears to be an abrupt black triangle pattern is actually a peel-off Luckin apron sticker. Users can place it over the movie characters to complete a "costume change." This design not only circumvents Disney's strict restrictions on brand logos but also achieves promotional goals through user interaction, jokingly dubbed by netizens as "a perfect combination of copyright awareness and creativity." Front Street Coffee has also taken note of the marketing ingenuity behind this collaboration and will break down the details and fun aspects of this partnership for you. [more…]

The Christmas season has arrived, and Starbucks, as usual, is the first to kick off the holiday marketing campaign, giving its coffee packaging a full red-themed makeover. This year, what has sparked heated discussion is not only the new products themselves but also the addition of spokesperson Fei Xiang—the Red Fuji series drinks, paired with celebrity stickers and apple sock merchandise, have drawn criticism from many netizens for their "cheesy" use of internet slang on the stickers. Is this move an attempt to break into the middle-aged and elderly market, or yet another down-to-earth attempt at brand aesthetics? Meanwhile, brands such as Luckin, Tims, and Seesaw have also jumped on the mulled wine americano bandwagon, and the Christmas coffee battle is in full swing. [more…]

Luckin Coffee recently partnered with "Little Blue and His Friends" to launch a scratch-card sticker game: consumers who buy two drinks receive a limited-edition sticker with a scratch-off area, giving them a chance to win a free coffee. However, after the campaign launched, employees at some stores used flashlights to see through the scratch-off area from the back and learn the winning results in advance, even "cheating" in front of customers, sparking consumer dissatisfaction. The article explores how this marketing campaign, while bringing small moments of joy, also caused frustration for some customers due to design flaws and execution problems, and reflects on how brand reward campaigns can balance fun and fairness. [more…]

Luckin Coffee's Raw Coconut Latte is celebrating its third anniversary on the market, and the brand has planned a unique co-branding campaign, partnering unexpectedly with the singer Tengger. Rumors have it that the two will release a custom birthday song and limited-edition emoji stickers, which immediately sparked heated discussions among netizens. Some find the pairing too unexpected, exclaiming, "This can be co-branded too?" Others expressed anticipation, saying they would definitely buy once it's available. However, after actual photos of the real-person emoji stickers were exposed, many fans said they found them hard to accept, considering the sticker style too bizarre, and some even planned to refuse the free gifts when placing orders. Whether this collaboration will continue Luckin's streak of viral hits or fall flat remains to be seen. [more…]

Luckin Coffee launched a limited-edition Pumpkin Oat Latte during Halloween, and thanks to the festive atmosphere it quickly sparked a social media check-in craze. However, when a large number of consumers imitated the online photos for their own recreations, things frequently went wrong, with the pumpkin daifuku creating all sorts of clumsy scenes atop the whipped cream. This discussion, triggered by the gap between customer photos and official photos, not only reveals the extra charges behind drink styling, but also reflects consumers' misunderstandings of store operating standards. Front Street Coffee has noticed that similar phenomena are not uncommon in holiday marketing in the coffee industry. This article will analyze the issue from three levels: product design, customer DIY, and store execution. [more…]

Recently, a heated discussion about "fully labeled Chagee" has erupted on social media platforms. Customers have posted photos of takeaway cups covered with dozens of labels, which at first glance look like a deluxe toppings combo, but on closer inspection, apart from one label showing the drink name, all the rest read "this store's merch has been given away." Behind this baffling behavior is customers exploiting zero-yuan prompt items on delivery platforms to bulk-add products, causing store label printers to indiscriminately print out a pile of invalid stickers. Staff, facing a sudden "order surge" that turned out to be a false alarm, grumble that this wave of manipulation both wastes supplies and adds to their workload. So what exactly is going on? Let's take a look. [more…]

In the past two years, convenience store cocktail mixing has unexpectedly gone viral, with netizens using soft drinks, coffee, and mini liquor bottles to create all kinds of DIY concoctions. 7-Eleven recently piloted a self-service cocktail mixing area at a store in Beijing, offering four popular base spirits along with trending online recipes, allowing consumers to experience coffee cocktails at a lower cost and in a more elegant way. This move not only lowers the barrier to DIY but also reflects young people's blurring of the boundaries between coffee and alcohol consumption scenarios. This article takes you through the past and present of convenience store cocktail mixing and explores whether alcohol and coffee can be consumed together. [more…]